Refund Policy
Last Updated: 3/14/2025
1. Refund Eligibility
- Defective prints
- Significant deviation from specifications
- Damaged during shipping
- Wrong item received
2. Refund Process
- Contact within 7 days of delivery
- Provide photos of issues
- Return shipping label provided if needed
- Refund processed within 5 business days
3. Non-Refundable Cases
- Custom designs approved by customer
- Minor variations inherent to 3D printing
- Cancelled orders after printing begins
4. Partial Refunds
- May be offered for minor issues
- Store credit options available
- Shipping costs non-refundable unless our error
5. Quality Guarantee
- We stand behind our work and will make it right if there are issues.